Booking Conditions

 

PRICE VALIDITY

The price listed on our site depends on season, room style & type and package type. The price in VND (dong) is for reference purpose only and subject to exchange rate fluctuation everyday. Please contact our sales for detailed information on price.

Children policy

01 child under the age of 5 sharing bed with parents: FOC

01 child at the age of 5 to 11: surcharge US$ 13/night (included extra bed)

02 children:

• Both are under the age of 5: 01 compulsory extra bed is required and will be charged at US$ 13/night. The other child will share bed with parents.

• 01 child under the age of 5 and other is from 5 to 11 years old: 01 compulsory extra bed is required for the child from 5 – 11 years old and will be charged at US$ 13/night. The child under 5 years old will share bed with parents.

• Both are from 5 – 11 years old: a compulsory room must be required and will be charged as 80% of a room rate. 

Children from age of 12 will be charged as adult rate (US$ 30/night)

DEPOSIT 

• A minimum deposit of 50% of the full amount (plus a banking fee) is required to secure your bookings with us.

CANCELLATION POLICY – Please read before booking

• Any cancellation made from 30 to 16 days prior to check-in is subject to 50% of the total amount of the booking.

• Cancellation from 15 to 3 days is subject to 75% of the total amount of the booking.

• Cancellation within 72 hours prior to arrival; No Show or early check-out are subject to 100% of the total amount of the booking.