reservation

FAQ

  • What is room rate of Mekong Lodge Resort and how to make reservation?

    The room rate of Mekong Lodge is flexible and subject to change daily. Please kindly check availability, room rate and book online via website

  • What included in the room rate?

    Room rate includes buffet breakfast, VAT, free use of swimming pool, bicycle (upon availability); free motor boat when checking in & checking out; parking service at Tan Phong Cai Be ferry.

  • What services are available at Mekong Lodge Resort and the price?

    Mekong Lodge provides spa services, massage & sauna. Please refer service price in our website (activities tab) In addition, we offer daily biking & boating tours to explore Cai Be

  • Does your lodge have extra bed in room?

    Yes. Some of our rooms can arrange an extra bed. Please note, the service is subject to an extra cost.

  • Good to know when staying at Mekong Lodge?

    – Do not bring foods to the lodge. Service charge will be applied for your own drink – Do not bring animals – Do not make noise affecting other guests – Bring your passport or ID card for check in – Bring your swimming suit along if you try our swimming pool

  • Do you have 24-hour room service?

    Yes, we have

  • What is the smoking policy at Mekong Lodge?

    Mekong Lodge is a smoke-free environment. We highly recommend our guests do not smoke in the lodge. Please ask the front office staff for locations of designated outdoor smoking areas.

  • What time is Check-in/ Check-out?

    Check-in: 2:00 PM
    Check-out: 12:00 PM (noon)
    Early check in or late check out is available depending on the room's availability. An extra charge will be applicable in this instance.
    * Late check - out until 18:00 P.M: half - day rental
    * Late check - out after 18:00 P.M: full day rental
    * Early check in before 08:00 A.M: full - day rental
    * Early check in from 08:00 A.M: half day rental

  • How can I pay for my booking?

    You should pay a deposit to secure your booking with us. We accept online payment via PAYPAL, bank transfer or money transfer. Our staff will assist you with the payment.


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